Elevate your customer experience with Care Unit.
We deliver fast, empathetic, and scalable support through every channel—
email, chat, and social—backed by actionable analytics.
- 24/7 Coverage
- 99.9% SLA
- CSAT 4.9/5
Omnichannel Support
Seamless email, chat, and social support, unified in one workflow.
Proactive CX
Automations and knowledge base to reduce tickets and response times.
Analytics & Insights
Track KPIs like CSAT, FRT, and resolution to continually improve.
How it Works?
Step 1.
Discover & Plan
We align on goals, SLAs, channels, and handoffs to craft your support playbook.
Step 2.
Launch & Iterate
Deploy agents, automations, and knowledge base; learn and optimize quickly.
Step 3.
Scale & Report
Monthly insights on CSAT, FRT, resolution time, and growth opportunities.
What customers say?
“CareUnit slashed our response times, and our NPS jumped.”
Leah — Peakly
“Their team feels like part of our team. Truly impressive.”
Marcus — Flowwave
“We finally have visibility into support KPIs that matter.”
Sara — NovaCloud
Ready to elevate your support?
Get a personalized walkthrough tailored to your goals.